Hosting Questions
1. Can I use SSI on your servers.
2. Do you support Microsoft Frontpage?
3. I want to add another hosting account.
4. Do I get my own CGI-BIN
5. Do you have your banner or advertising on my web site.
6. Are there any hidden fees.
7. Do you charge domain transfer fees.
8. Do you charge set-up fees
9. I have already a domain name
10. How can I upgrade my account to another plan
11. Do you charge upgrade fees?
12. Are there any restrictions to the content I can put on my space?
13. How much traffic do I get
1. Can I use SSI on your servers.
Yes, you can use SSI on our servers.
SSI stand for "server side include"
In order for you to use SSI you need to give your SSI pages the .shtml extension
2. Do you support Microsoft Frontpage? 
We do support Microsoft Frontpage 98 and 2000
We allow you to install Microsoft's Frontpage Extensions on your account. This can be achieved through your account control panel.
3. I want to add another hosting account.
QUESTION:
I have an account already with AMTGlobal and I want to add another hosting account
ANSWER:
Please sign up quote page at
http://www.amtglobal.com/quote.html
You will receive a phone call from us in same day.
4. Do I get my own CGI-BIN
Yes, you have your own CGI-BIN and can upload via FTP
or our file manager your own cgi scripts.
5. Do you have your banner or advertising on my web site.
No, we do not have our banners or forced advertising on your site.
It is your hosting space and it is up to you what to upload to it.
Your site is banner and advertising free.
6. Are there any hidden fees.
No we have no hidden fees.
7. Do you charge domain transfer fees.
If you have already a domain name registered or hosted
someplace else, we charge only $ 9.95
8. Do you charge set-up fees
We charge $ 35 set up fees if only you need our assistance to set up your computer.
(however, for e-commerce plan we charge $250 set up fees in any case)
9. I have already a domain name
I you have already a domain name we can host that also.
You pay the hosting package/plan of your choice, set up fees (only if you need our assistance) and domain transfer fees.
Example:
If you have already a domain that you want to use you sign
up for a monthly "starter" plan all it would cost you is $ 23.45 ($ 58.45 if you need our assistance)
10. How can I upgrade my account to another plan

You can upgrade your account via you domain control panel upgrade button.
Our system will calculate what you have left in unused $ and what it will cost for the new plan. Upgrades are instant..
There are no penalties or upgrade fees.
11. Do you charge upgrade fees?
No we do not charge upgrade fees.
12. Are there any restrictions to the content I can put on my space? 
Yes, please view the AMTGlobal , LLC Acceptable Use
Policy and Terms of Service Agreement
13. How much traffic do I get 
The amount of traffic varies with your hosting plan.
3 gigs of traffic is normally plenty for a normal web site.

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1. What kind of operating system do your servers run on.
Our servers run on Apache software with Red Hat Linux 6.1

2. Is ASP possible. 

Our servers supports ASP.

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1. What happens after I order an account?
2. Fees for my website are due soon
3. Account deactivations
4. My account has been disabled?
5. Billing policy.
6. How do I cancel my hosting account
7. What method of payment can I use.
8. Can I pay via check to set up an account.
1. What happens after I order an account? 

We will set up your account often within same day of receiving your order.
Our hosting service works on a prepayment system.
The login and uploading information will be e-mailed to the two e-mail addresses
that you provide in the sign up form. (can be the same e-mail address)
Hosting sign-up form
2. Fees for my website are due soon
QUESTION
Fees for my website are due soon!
Do you automatically deduct the fees or how do I pay them?
ANSWER
Your account will be automatically deducted for the term that you signed
up for and there is no need to do anything.
In the following days you will receive a paid invoice.
Please review your account from time to time to make sure all your
information is up to date.
You may do so via your domain control panel.
3. Account deactivations 
There are only 3 reasons we deactivate and delete accounts.
1) Non-payment,
2) Spamming violations
3) Non-compliance of our policies.

We would ask that all of our clients to understand that just
as they must take measures to protect their business, so must we.
We provide hosting services for many individuals and businesses,
therefore it is necessary for us to establish Policies and Guidelines
that will protect both our company as well as those residing on
our servers. If we were to alter our policies and guidelines for
each situation that may arise in the course of a month, the reason
to function as a business would cease to exist.

If your account has been deactivated due to non-payment and you did
not fulfill the requirement of providing us on the day your billing
was due, your account will be reactivated once you provide our billing
department with a working method of payment using a new credit card.
Make sure you keep your account information like email addresses
and credit card up to date via your domain control panel.

If your account has been deactivated deleted due to spamming violations
you will not have the opportunity to reactivate your account on our servers.
We have a strict non-spamming policy with a zero tolerance.
All spamming violators are deactivated and deleted without notice
and option of reactivation.

4. My account has been disabled? 
In the event we cannot charge your credit card for the hosting fees when due, our servers will email you warnings to bring your account up to date.
If you do not receive these email warnings your account will be suspended and eventually deleted of our servers. We do not send out special warnings or make calls to warn you.
If your account is suspended you can provide new account information here:
New payment information update
5. Billing policy. 
We require a minimum one-month contract. We accept American Express, MasterCard and Visa cards. Fees are due at the beginning of the hosting term.
You credit card will be automatically charged on the renewal date of the hosting plan of your choice.
6. How do I cancel my hosting account 
We do not accept cancellations over the phone or via regular email.
If you would like to cancel your account please log in to your domain
control panel and send us a message from via "e-mail support"
7. What method of payment can I use.
We accept checks to set up an account.
8. Can I pay via check to set up an account.
We do accept checks, money orders, or  wires.
In a short time, accounts can be set up via a credit card.

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1. How do I make modifications to my domain.
2. Does AMTGlobal register my new domain name?
3. How long does it take to register a domain name?
4. What does it cost to register a Domain Name?
5. I want to register only my a domain without hosting.
1. How do I make modifications to my domain. 
Only if we have registered your domain we can make modifications
to your domain.
If you want to make modifications to your domain like names servers
if your switching hosting companies please use our DNS modification form at:
http://www.amtglobal.com/mod.htm
If you are transferring your domain to us after you have set up hosting
with us, please contact the organization where you registered your domain.
2. Does AMTGlobal register my new domain name?

If your domain name is a new domain we will register it for you unless your indicate otherwise. We make it hassle free for you. You can register and set up for hosting all at the same time on our hosting order form.
Hosting sign-up form
3. How long does it take to register a domain name?
We can register all .com, .net, and .org Internet domain names and this is done usually within minutes but it will take around 1-2 days for it to show up in the Whois Data base and on your new web space if you signed up for hosting.
4. What does it cost to register a Domain Name?
The cost to register a domain name is $35.00 per year.
5. I want to register only my domain without hosting.
You can register your domain name without hosting so you can use it at
a later date with any hosting company world wide.

Please use our domain registration only form.

Domain registration only form